Planning Your Move

We always try to accommodate short-notice bookings, but ideally we would normally require 10 to 14 days’ notice.

Traditionally, the last Friday of every month is the busiest moving date in the removals calendar. Timing is also important – generally if you are completing your purchase and awaiting keys for the new house, you don’t want to start too early and find you have waiting time; but you do want to be out of your old property in time for the new owners arriving to move their furniture in.

We will calculate the length of your job and advise start times for your move accordingly.

It’s important to ensure that the moving van can park as close as possible to the entrance of each building. The further the men have to walk, the longer the move takes and this will increase the final cost. Most councils allow you to suspend bays for domestic removals and we can assist with these arrangements. If you are moving to or from a flat, you need to take into consideration which floor the property is on and whether or not the removal men can have access to the lift.

We have three types of packing services: self-packing; part-packing; and full-packing. You can either pack everything on your own and save us time and yourself some money; pack some of your goods and leave the rest to us (such as china and breakables which will be professionally wrapped) or sit back and let us pack everything quickly and carefully for you.

If you choose our self-packing or part-packing services we can supply you with the materials (unless you have your own) needed to pack your goods. The main materials needed are double-walled boxes (preferably not banana boxes as they break easily), tape (to make up the boxes), paper (to wrap crockery) and bubblewrap.

Once your goods have been moved into your new home, our packing services still apply. You can unpack everything on your own; ask us to unpack some of your boxes (like the kitchen, dining room or breakables) or we can unpack everything for you (with your guidance, of course).

Most homes have a few items that need to be dismantled. Usually these include beds that need to come apart and sofas that need arms or legs taken off to be moved in, around and out of the home. Glass-topped dining tables also need to be dismantled so that the glass can be protected and stowed carefully in the van. You should always make sure that your removal company knows about any pieces that need dismantling to ensure that they come prepared with the correct tools.

Certain items will need extra care as they are either very fragile, extremely heavy, awkwardly-shaped or of high value. These items may need specialist equipment or materials to move them safely. For example, an expensive work of art may need to have a crate made up for it or heavy, oddly-shaped furniture may need a lift hoist to get it into or out of a building. Make sure that your removal company can handle these requirements.

Sometimes furniture needs to be moved in and out via the window [See the video here] if the staircases or doorways are too narrow. We can arrange this but, where possible, would like advance notice.

Before the removal men pitch up at the door to your old home, you should think about where you plan to put things in your new home. Will all your furniture fit into the new rooms? If you’re adding a sofa, do you have to get rid of the old one, or is it going to a friend? We can assist you with just about anything, but the moving day runs more smoothly if you’ve made plans in advance.

If you haven’t found a new home to move into or if you’re simply doing some refurbishments, you will need a safe place to store your belongings. We provide a secure, humidity and temperature-controlled storage warehouse where each customer’s furniture is kept in a seperate container.

You may decide to get rid of some furniture, appliances, books or clothes, etc. The local council may be able to collect these for you, however, we can also dispose of items on the day of the move.

Recent FSA regulations have changed the way removal companies handle insurance when you move house. You may have received alternative quotations, which include the offer to arrange insurance on your goods during relocation. We have chosen not to sell insurance, and are able to offer you a greater commitment.

Removers who offer to sell you insurance must be regulated to do so, and they have to channel some of their resources into being compliant with the rules of regulation, which can dilute the service you get from your house move.

They normally accept very limited liability under their contract. Rather than accept responsibility themselves, they prefer to sell you insurance. Frequently, the insurance that they offer is subject to an excess, which means typically that YOU pay the first