Today, I received the loveliest email following on from a move we did for a couple who last moved 54 years ago.
I just want to say how grateful I am for the wonderful work you did to move my parents. If you need a reference I would be happy to supply it. This may be the only time my parents will ever use a removal firm, and you made it a great one. Your staff were kind, patient, respectful and absolutley lovely. They were so helpful and efficient, and I can’t believe how relaxed the whole experience was for us all, thanks to your organisation. I really liked how respectful they were to my parents’ holy pictures, which mean a great deal to them. I have told everyone that you are the best removal firm I have ever come across. I can’t really put into words how grateful I am to you all – from the preliminary meeting to the move itself.